- a positive approach
For the purpose of the work we do, “conflict” is defined as an uncomfortable difference between people. Conflict shows up in many forms—from healthy, unbridled debate, to entire departments ready to mutiny. Each form of conflict requires a specific path to finding alignment.
How our approach differs from Mediation
Many great consultants offer mediation—a structured approach to finding resolution in a particular dispute, with the goal of negotiating a settlement. However, mediation is not always the best option. If the relationship is ongoing, you may end up playing a game of whack-a-mole. One dispute may be settled, but another pops up right behind it.
At Teamworks we help individuals and teams create lasting alignment.
How we do it
We resist the temptation to simply strike a compromise. We hold out for deep mutual understanding. In fact, our highest goal is NOT to make the presenting argument disappear, but rather to work in and through the conflict to create the best possible outcomes for all concerned: a collaborative win/win resolution. Only when we dialogue with creativity, candor, and compassion can we use conflict to create deeper, stronger relationships and long-term peace.